Are you an Australian web hosting business?
Absolutely! We take pride in being a 100% Australian-owned web hosting company, providing top-notch website hosting services backed by expert support.
Our diverse offerings include Australian Web Hosting, Reseller Hosting, VPS Hosting and Dedicated Servers.
Our 98% customer satisfaction rating on Google Business speaks for itself.
Where are your web hosting servers located in Australia?
Our servers are strategically situated in state-of-the-art datacentres across Australia, ensuring fast, reliable and secure website hosting for your peace of mind.
Which hosting plan is best for me?
If you're transferring from another provider, simply share your login details with us and we'll recommend the perfect plan tailored to your needs.
For new projects, tell us your vision and we'll guide you in pairing it with our cost-effective web hosting services.
What versions of cPanel and PHP are available?
We stay up to date with the latest tech advancements so you can enjoy the benefits of new features and enhanced security.
We provide the newest cPanel, version 110, on all our Australian servers.
For PHP, you can choose from versions 5.5 to 8.2.
Is transferring my site from an old host to your web hosting service difficult?
Not at all! If you sign up for our web hosting services and have a cPanel site with another provider, we offer a hassle-free site migration at no extra cost.
Just provide your login details and leave the rest to our expert team.
I just bought hosting. What's next?
You need to configure your domain name servers by logging in to your domain registrar's console, removing the current name servers, and replacing them with our name servers, as provided in our welcome email.
If you registered your domain and purchased Australian hosting from us, no further action is required.
How do I install popular applications like WordPress, Joomla or Drupal?
Installing popular applications like WordPress, Joomla or Drupal on your hosting account is easy with our one-click installer tool.
Once you've logged in to your control panel, go to the Softaculous section, select the desired application and follow the on-screen instructions to complete the installation.
The whole process takes just a few minutes, and you'll have your chosen application up and running in no time.
How do I build a site with your web hosting services?
Our Australian hosting services offer various ways to create a stunning website.
Our plans include WordPress, featuring easy-to-use themes like Avada and a drag-and-drop builder.
We also support WYSIWYG editors like WordPress Layers, content management systems like Drupal and Joomla, and eCommerce apps such as Open Cart.
Is SSL included in your website hosting services?
Your security is our priority.
Our Australian hosting includes free Let’s Encrypt SSL certificates, issued within 24 hours.
These certificates ensure a secure browsing experience for your visitors and can help boost your search rankings.
Can I upgrade my hosting plan at any time?
Yes! Upgrading is a breeze. Simply choose a higher plan in our client area or tell us your requirements and enjoy access to more resources.
What security measures do you have in place to protect my website?
We take website security seriously and use multiple layers of protection to safeguard your website.
Our security measures include regular malware scanning, network-level firewalls, intrusion detection systems and secure account isolation for shared hosting environments.
Additionally, we offer free SSL certificates to encrypt data transmitted between your website and its visitors.
What are the payment options and billing cycles for your web hosting services?
We offer flexible payment options and billing cycles to cater to your needs.
You can pay for our hosting services using major credit cards, PayPal or bank transfer.
Our billing cycles are available in monthly, quarterly, semi-annual and annual plans. Choosing a longer billing cycle can save you money, as we provide discounts for extended commitments.
What is the difference between Shared Hosting, VPS Hosting and Dedicated Servers?
Shared hosting is the most economical option, where multiple websites share resources on a single server. It's ideal for smaller websites with lower traffic volumes.
VPS (Virtual Private Server) Hosting provides more resources and greater control over the server environment, as each VPS runs on a separate virtual environment on a physical server. This option is suitable for medium-sized websites or businesses with specific server requirements.
Dedicated servers are the most powerful and customisable solution, where an entire physical server is dedicated to a single client. This option is ideal for large websites or businesses with high traffic volumes and strict security or performance requirements.
Need more answers?
Contact our friendly Australian web hosting team today! We're here to help with any questions or concerns you might have.